Enables patients to secure access to care at PIH Health facilities by performing all tasks related to registration and pre-registration of outpatient and inpatient accounts.
SPECIFIC SKILLS NEEDED
• Must have excellent written and verbal communication skills to communicate effectively with staff, patients, guarantors, insurance companies, and physicians.
• Demonstrated attention to detail; Good English speaking, spelling, reading and Mathematical skills required
EDUCATION/EXPERIENCE/TRAINING
• One-year experience in a high-volume healthcare facility or medical office setting with strong computer and customer service experience required
• High school graduate required or equivalent, evidence of continuing education preferred.
• Drivers License; ability to travel to off-site locations (Outpatient only)
• Bilingual Spanish or Chinese (Mandarin) preferred
• LA City Fire Card within 6 months of employment (PHGSH only)
RTO (requested time off) must be on the submittal
No RTO the first two weeks of an assignment
Please Note: Once RTO is submitted, this cannot be changed unless it’s to cancel time requested - ensure that you have confirmed all dates needed off for the entire length of contract.